STEALTHbits will provide full support for all product versions for a minimum of two versions. After two subsequent versions have been released, STEALTHbits will issue an EOL notification for the EOL software version. Once an EOL notification has been issued, that EOL software version will have twelve months until it reaches End-of-Support (EOS). The EOL for a software version applies to that version and all hot fixes and service packs issued on top of that version.
The table below summarizes the milestones in the EOL timeline.
| Milestone | Description | Support |
|---|---|---|
| Product release | The date that the software version is made generally available. | Product is fully supported including troubleshooting, hot fixes and service packs. |
| First subsequent version after product release | The date the first subsequent product version is released after the product release. | Product is fully supported including troubleshooting, hot fixes and service packs. |
| Second subsequent version after product release | The date the second subsequent product version is released after the product release. | Product enters EOL. |
| End-of-Life Notification | The date STEALTHbits announces the EOL for a software version. This occurs on or near the date of the second subsequent version after product release. | Hot fixes will be delivered as needed, no service packs will be issued. Customer has six months to upgrade to a supported version. |
| End-of-Support | The date support ends for the software version. The EOS date is six months after the EOL notification. | No hot fixes or service packs will be issued for the software version. Customer should be upgraded to a subsequent version which is fully supported by this time. |
Disclaimer: STEALTHbits may continue offering support services beyond the standard EOL period and reserves the right to charge additional fees for continuing support services on any EOL products. STEALTHbits reserves the right to reduce or amend support services offerings available for renewal under this policy at any time in its sole discretion, with or without notice. The terms and conditions of STEALTHbits Reseller Agreement, End User License Agreement, Master License and Services Agreement, as applicable, shall apply to this EOL Policy and, in the event of any conflicting terms, the applicable agreement will govern.
| Product | Supported Versions | Versions in End of Life | Original GA Date |
|---|---|---|---|
| StealthAUDIT® | v.10.0, v9.0, v8.2 | v8.1 | v9.0: July 23rd, 2019 v8.2: December 6th, 2018 v10.0: April 15th, 2020 |
| StealthDEFEND® | v2.2, v2.1 | v2.0 | v2.2: November 5th, 2019 v2.1: July 23rd, 2019 |
| StealthINTERCEPT® | v6.1, 7.0.1 | v6.0 | v7.0.1: January 14th, 2020 v6.1: June 11th, 2019 v6.0: February 20th, 2019 |
| StealthRECOVER® | v1.5, v1.4 | v1.3, v1.2 | v1.5: January 21st, 2020 v1.4: June 11th, 2019 v1.3: October 8th, 2018 |
| Stealthbits® Activity Monitor | v4.1, v4.0 | v3.1 | v4.1: June 11th, 2019 v4.0: February 20th, 2019 |
| Stealthbits Privileged Activity Manager® | v1.2, v1.3, v2.0 | v1.2: August, 2019 v1.3: November, 2019 v2.0: March, 2020 |