STEALTHbits will provide full support for all product versions for a minimum of two versions. After two subsequent versions have been released, STEALTHbits will issue an EOL notification for the EOL software version. Once an EOL notification has been issued, that EOL software version will have twelve months until it reaches End-of-Support (EOS). The EOL for a software version applies to that version and all hot fixes and service packs issued on top of that version.
The table below summarizes the milestones in the EOL timeline.
|Product release||The date that the software version is made generally available.||Product is fully supported including troubleshooting, hot fixes and service packs.|
|First subsequent version after product release||The date the first subsequent product version is released after the product release.||Product is fully supported including troubleshooting, hot fixes and service packs.|
|Second subsequent version after product release||The date the second subsequent product version is released after the product release.||Product enters EOL.|
|End-of-Life Notification||The date STEALTHbits announces the EOL for a software version. This occurs on or near the date of the second subsequent version after product release.||Hot fixes will be delivered as needed, no service packs will be issued. Customer has six months to upgrade to a supported version.|
|End-of-Support||The date support ends for the software version. The EOS date is six months after the EOL notification.||No hot fixes or service packs will be issued for the software version. Customer should be upgraded to a subsequent version which is fully supported by this time.|
|Product||Supported Versions||Versions in End of Life|
|STEALTHbits® Activity Monitor||v4.0, v3.1||v3.0|